PVS-14 Digital Night Vision Goggle IR Night Vision Monocular for Night Patrol Hunting
- Description
- FAQ
- Shipping and Delivery
- Return & Exchange
- [High resolution]CMOS sensor offers a clear view up to 2X magnification and provides high-resolution colorful images. Infrared illuminators allow observers to see clearly in total darkness.
- [Clear Vision] Built-in infrared illuminator, the visual range can reach 100-180 meters when there is light; it is used in the daytime or at night (turn off the infrared when using in the daytime);
- [High usability]Helmet attachable; Portable pocket-sized design.
- [Broad vision]Wide angle design excellent Performance when observing moving targets. A new generation of image enhancement tubes greatly enhances the performance of the instrument, and one can also see the target in almost black.
- [Products Include]Night vision device * 1, J arm * 1, bag * 1
NIGHT VISION
This product is a night vision device for observing objects in dark or weak light. With infrared light, a distance beyond 150M can be observed in a dark environment.
The product has digital functions, complete functions, can be used as a telescope in the daytime, the full-color output of the display screen; when the infrared light is turned on at night, the complimentary light is the black-and-white screen, which can take photos and videos of the observed objects, and has its own playback function, and can directly observe the content taken on the equipment.
Suitable for Night Vision Hunting
Fully coated lens: Night vision goggles are made of the upgraded fully coated lens with excellent optical transmittance, improving the color contrast to restore true color.
Infrared illuminator: Infrared illuminator allows up to 100 a meter viewing distance in the dark and offers clear black and white image, which is eye-friendly to avoid visual fatigue
Specification: Magnification: 2X Objective: 28mm Field of view: 6.4° Exit pupil diameter: 14mm Eyes pot distance: 15mm Visibility regulating range: ±5°C Minimum observation distance: 0.8mm As far as the night viewing distance: >200m Sensor: 1/4” CMOS Horizontal resolution: 420lines Display device: LED Resolution: 330x224 pixel Lighting device: 1R LED Center wavelength: 850mm Working voltage: DV 3V Built-in power: AA battery (Not include) Battery endurance: 1.5/2.5h (1R ON/1R OFF) Switch: 1. The power switch 2. Infrared illumination Brightness regulation 3. Forced switch infrared lighting. Weight: 260g(without battery) Products Include: Night vision device * 1, J arm * 1, L arm * 1, , bag * 1
Note: The packing does not include Tactical Helmet Bracket, you can order the bracket.
1. Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
2. What payment methods do you accept?
We accept PayPal and Credit cards/Debit Cards.
3. How secure is my online order?
When purchasing online using your credit card, all of your information is entered into an SSL-secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.
4. Are there any exchange rates?
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
5. How do I set my shipping address?
Since our website and service are based in English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use similar English ones instead. For example, you may change the letter "?" to "c".
6. Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vocational address as we do not know how long the destination's customs department will have the package on hold.
7. How much is shipping?
Tacticalpow.com offers Standard Free Shipping and Free Taxes, and if you want to use expedited shipping, it will cost $15, which will be up to the customers.
8. How long does the shipping will take?
We work with well-known delivery companies such as UPS, DHL, USPS, Canada Post, Royal Mail, etc. Products will be shipped from the nearest warehouse according to the customer's shipping address.
9. I ordered 2+ items, but only received one... where's my order?
We have a large assortment of products that are not stocked in the same holding facilities when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next, but your other parcels are on their way.
10. Why does my refund take so long to be returned to me?
We do not receive your funds immediately. While a credit card may be cleared and the purchase goes through, it can actually take several hours to several days for your card to be cleared and for the funds to go through. Likewise, when a refund is issued we merely send the request to your financial institution. How long it takes for your bank to reinstate the funds back into your account depends on your bank specifically, as well as their business hours.
11. Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email wrong. Throughout the process, we send out multiple emails, including an order confirmation and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.
12. How long is your warranty good for?
Any parcels that arrive at you in a broken condition are either refunded to you (once photo evidence is provided), or we will send you a replacement package immediately. If a product does not arrive at your location within 6 weeks, we will also offer you a full refund for your order. Other warranties are specific to the product ordered and will be included in the product description.
13. Do you have a 30-day guarantee?
Yes, we offer a 30-day guarantee and we will try our best to let every customer be 100% satisfied.
14. How do I contact you?
If you have any questions that are not on this FAQ page, please email us at support@tacticalpow.com and we will promptly get back to you.
15. How Do I Cancel An Order?
We are only able to cancel orders within the first 12 hours after the order is placed. After that, the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.
16. What Is Your Return Policy?
If there’s something wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 30 days of receiving your order and we’ll be happy to assist you in reviewing the case if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. Our store reserves the right to deny any return request.
Customers will only be charged once for shipping costs (this includes returns); No-restocking is to be charged to the consumers for the return of a product.
If you have any trouble with your order/tracking/policy, please feel free to contact us and attach your order number(if you have one).
We will get back to you within 24hrs to help you resolve the issue or track your order.
Company Number: (803)881-2219
Email Address: support@tacticalpow.com
Company Address: 735 Waller Rd, Cedar Grove, TN 38321
(Last updated April 25, 2023. ):
Shipping and Delivery
We offer free shipping and duty-free service across the board, and our goal is to provide you with the best shipping options, no matter where you live.
Delivery Preparation
Preparation for delivery (quality checks, packing, paperwork, etc.) typically takes 1-3 business days and is not included in the overall "shipping time".
You will be notified by email once your order has been shipped, which will include a unique tracking number for your parcel. You can check the status of your order by logging into your "My Account" and clicking on "My Order" to review the status and obtain the tracking number.
Please ensure that all delivery information provided is accurate. In the event of missing or incorrect information, we may need to reach out to you to update the delivery details, which may result in delays in delivering your order.
Shipping Times
We will deliver the product to you within 5-8 business days, but delays may occur during peak periods or due to uncontrollable factors such as natural disasters.
It may take a few days for the tracking number to be activated in the courier's system after the order has been shipped. If the information is not yet appearing on the courier's website, please try again later.
Shipping Fee
Free shipping over the world
If you have any trouble with your order/tracking/policy, please feel free to contact us and attach your order number(if you have one).
We will get back to you within 24hrs to help you resolve the issue or track your order.
Company Number: (803)881-2219
Email Address: support@tacticalpow.com
Company Address: 735 Waller Rd, Cedar Grove, TN 38321
Email Address: support@tacticalpow.com
Last updated May 27, 2023
Customers may apply for a return or exchange within 30 days after receiving the product(s). Refunds will be made by the same method you used to pay.
CANCELLATION
We allow customers to cancel orders before products are shipped. If your order is canceled, you will receive a full refund.
However, if the product has already shipped, we will not be able to cancel the order for you.
RETURN/EXCHANGE CONDITIONS
All items must be returned in their original selling condition, without having been worn, washed, or altered, and with all their tags still attached.
All items must be returned with their original boxes.
All items must be returned in one package.
Return/Exchange shipments must be made using the same service as the original delivery.
We can only accept returns/exchanges from the country to which an order was originally shipped, for example, orders delivered to the US must be returned from the US.
Customized items cannot be returned.
The return/exchange is unfortunately not free of charge (import and shipping fees will be charged at your own expense).
We reserve the right not to accept any return/exchange if the product shows signs of wear or has been used or altered from its original condition.
HOW TO RETURN AN ITEM OR AN ENTIRE ORDER?
Step 1: Please contact our Customer service team to start the return process with the following information:
Order number
Proof of purchase
Video or photo of the faulty product
Step 2: After contacting customer service to obtain the return address, please pack the product and spare parts, and contact the courier company to pick up the item.
Step 3: Turn the package over to the courier, after the courier has checked the return shipment, please close the package securely.
Step 4:After the courier picks up the package, please take a photo of the return tracking number and email it to support@tacticalpow.com.
Refund
We will notify you by email once your return has been received and reviewed. We will also notify you to approve or deny your refund.
If your refund is approved, your refund will automatically be returned to your credit card or original payment method, which usually takes 3-5 business days.
Exchange
Once your return has been received and reviewed, we will notify you by email. We will also notify you of approval or denial of the exchange.
If your exchange is approved, we will help you reissue the updated goods within 5 working days.
RETURN/EXCHANGE ADDRESS
In order to ensure the smooth delivery of your return, please contact our customer service email address below to obtain the return address.
Email: support@tacticalpow.com
We strive to respond to your questions within 24 hours.